TUI Apologizes After Passengers Endure Six-Hour Tarmac Delay Without Water in Cardiff
A TUI flight from Cardiff to Corfu was stuck on the tarmac for six hours, leading to an ordeal for passengers. Travelers, including children and a pregnant woman, reported being left without water, food, or air conditioning for a significant portion of the delay. The initial hold-up was caused by a passenger medical emergency, which was then compounded by the flight crew exceeding their legally permitted working hours. TUI has since issued an apology for the "unacceptable" experience and has stated it is investigating the incident and will contact customers directly.
Official Source: https://www.bbc.com/news/articles/ce9py7nx8j4o?at_medium=RSS&at_campaign=rss
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