Saudia Cargo Partners with cargo.one to Deploy Industry's First AI Sales Agent
Saudia Cargo has partnered with the digital booking platform cargo.one to launch the industry's first AI-powered sales agent. This new digital worker, named 'cargo.one GSA', is designed to automate the process of quoting and booking air cargo shipments. The AI agent will handle thousands of incoming requests from freight forwarders, providing instant and dynamic quotes 24/7. This innovation aims to free up Saudia Cargo's human sales teams from repetitive tasks, allowing them to focus on customer relationships and strategic growth. The collaboration marks a significant step in the digitalization of air freight sales operations.
Official Source: https://aircargoweek.com/saudia-cargo-selects-cargo-one-to-deliver-the-industrys-first-ai-worker-for-sales-operations/
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