American Airlines Overhauls Leadership as CEO Faces Pressure Over Profit Gap
American Airlines has announced a significant leadership shake-up, with Chief Commercial Officer Vasu Raja set to depart in June. The move comes as CEO Robert Isom faces mounting pressure to close a profitability gap with rivals like Delta and United. Raja was the primary architect of a controversial new sales strategy that pushed customers to book directly, which reportedly alienated key corporate clients. In response to the strategy's apparent failure and a recent cut in its profit forecast, the airline has appointed Vice Chair Stephen Johnson to lead the commercial organization and is re-evaluating its sales plan.
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