Alaska and Hawaiian Airlines Unify Cargo Operations on Single Tech Platform
Alaska Airlines and Hawaiian Airlines have integrated their cargo operations onto a single technology platform, IBS Software's iCargo system. This unification combines the sales and operations of both carriers, providing customers with a seamless booking and tracking experience across their networks. The move is a significant step in the planned merger between the two airlines, aiming to streamline processes before the deal is finalized. By consolidating onto one platform, the airlines can offer a unified product and service portfolio to the cargo market. This integration is designed to enhance efficiency and provide a consistent customer experience.
Official Source: https://www.stattimes.com/air-cargo/alaska-and-hawaiian-unite-cargo-operations-on-ibs-icargo-platform-1359285
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