A New Era in Business Class: Cabin Crew Note Shift from Frequent Flyers to Leisure Travelers
The demographic of the business class cabin is undergoing a significant transformation, according to airline cabin crew. Historically dominated by corporate road warriors and elite frequent flyers, the premium cabin is now seeing a surge in leisure travelers. Many of these new passengers are first-timers, using saved money or loyalty points for a special-occasion trip. This trend is attributed to post-pandemic 'revenge travel,' flexible work schedules, and airlines making upgrades more accessible. As a result, the inflight experience is changing, with crew observing more excitement and curiosity from passengers new to the premium service.
Official Source: https://simpleflying.com/business-class-no-longer-frequent-flyers-cabin-crew-notice-difference/